30 Day Return Policy
At Kleem Organics, we want you to be delighted with your purchase. If for any reason, you are not happy with your order, we offer a 30-day return policy from the date you receive your product.
Eligibility for Returns & Refunds:
- Damaged or Defective Items: If your product arrives damaged or defective, you are eligible for a full refund or replacement.
- Return Timeframe: You must request a return or refund within 30 calendar days from the date you receive your order.
- Condition of Returned Products: Products must be returned in their original packaging and must not be excessively used.
- Proof of Issue: For damaged or defective items, we may request photo or video evidence before approving a return or replacement.
Non-Refundable Situations:
- Shipping Fees and Taxes: Non-refundable.
- Orders Placed in Error: Not eligible for return/refund.
- Change of Mind: We do not accept returns if you simply decide you no longer want the product.
- Subscription Charges: Non-refundable.
- Personal Preferences: Returns are not accepted for reasons such as scent, texture, or consistency preferences.
Additional Notes:
Any situation not covered under this policy will be reviewed individually, and Kleem Organics reserves the right to make the final decision.
By placing an order with Kleem Organics, you agree to this 30 Day Return Policy. For assistance, please contact our customer service team at customersupport@kleemorganics.us.
Thank you for choosing Kleem Organics.